Welcome to Velo Sync AI. These Terms of Service (“Terms”) govern your access to and use of our website, software, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Overview
Velo Sync AI provides AI-powered advertising, automation, and lead-generation solutions designed to help service-based businesses grow and streamline operations. Our technology uses artificial intelligence to optimize marketing campaigns, generate leads, and automate communication and scheduling.
2. Eligibility
By using our Services, you represent that:
You are at least 18 years old.
You have the legal authority to enter into this agreement.
You are using the Services for lawful business purposes.
3. Use of Services
You agree to:
Use the Services only for legitimate business purposes.
Provide accurate and complete information when setting up accounts.
Not reverse engineer, copy, resell, or misuse the Services in any unlawful way.
Not use the Services to send spam, engage in fraudulent activity, or violate any applicable laws.
We reserve the right to suspend or terminate your access if we believe you are misusing the Services.
4. AI Data & Performance Disclaimer
Our AI models are designed to assist with automation, advertising, and lead generation. However:
We do not guarantee any specific results, lead volume, or revenue increase.
AI-generated responses or decisions should be reviewed by a qualified human representative.
You remain responsible for all business outcomes resulting from the use of our Services.
5. Fees & Payments
Fees for Services are outlined in your specific service agreement or subscription plan.
Payments are due as specified in your invoice or plan terms.
Late payments may result in suspension or termination of your account.
All fees are non-refundable unless otherwise stated in writing.
6. Intellectual Property
All software, algorithms, content, and materials created or used by Velo Sync AI remain the sole property of Velo Sync AI.
You may not copy, modify, or reproduce any part of the Services without our prior written consent.
You retain ownership of any content or data you upload to our systems, but grant us a non-exclusive license to process and analyze it for the purpose of providing Services.
7. Confidentiality
Both parties agree to maintain confidentiality regarding business data, marketing performance, client lists, and other proprietary information.
This obligation survives the termination of this agreement.
8. Data Privacy
We value your privacy. Our collection and use of personal information are governed by our Privacy Policy, which is incorporated by reference.
We comply with all applicable data protection laws (including GDPR and CCPA, where applicable).
9. Limitation of Liability
To the fullest extent permitted by law:
Velo Sync AI is not liable for indirect, incidental, or consequential damages, including lost profits or data.
Our total liability for any claim will not exceed the total amount paid by you to us in the past 3 months preceding the claim.
10. Termination
You may terminate your subscription or contract by providing written notice as outlined in your service agreement.
We may terminate or suspend your account immediately if you violate these Terms or engage in misuse.
Upon termination, you must cease using all Velo Sync AI software and destroy any copies or confidential materials obtained.
11. Indemnification
You agree to indemnify and hold harmless Velo Sync AI, its officers, employees, and affiliates from any claims, damages, or losses arising from:
Your misuse of the Services.
Violation of these Terms.
Violation of any applicable laws or third-party rights.
12. Modifications to the Terms
We may update these Terms periodically. Updates will be posted on our website with a revised effective date.
Continued use of the Services after updates constitutes acceptance of the new Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.
Any disputes will be resolved exclusively in state or federal courts located in North Carolina.
14. Contact Us
For any questions regarding these Terms, contact us at:
Velo Sync AI
Email: [[email protected]]
Website: [www.velosyncai.com]
Wilmington, North Carolina, USA